Super Metro resumes operations after meeting compliance requirements

A fleet od Super Metro buses at a parking lot/COURTESY

City transport sacco Super Metro Limited has resumed operations after meeting all compliance requirements set by transport authorities.

In a statement released Thursday, the company confirmed it had been officially cleared by the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB).

“Following a thorough review, we have been officially cleared to resume operations, effective today,” the statement read.

Super Metro said its team worked intensively over the past three days to meet all directives.

The company stated that the process was aimed at ensuring their services adhere to the highest standards of safety, reliability, and regulatory compliance.

“We are excited to once again serve the people of Kenya, providing safe and efficient transport solutions to communities across the region,” it said.

The company also expressed gratitude to its customers, stakeholders, and regulatory bodies.

“Super Metro Limited extends its gratitude to our customers, stakeholders, and regulatory authorities for their patience and support during this period.”

The company apologised for the inconvenience caused during the suspension of services.

“We are committed to maintaining full compliance and delivering exceptional service as we get back on the roads,” the statement added.

Super Metro encouraged customers with questions to reach out to their customer service team.

Operations resumed immediately following the announcement.

On March 20, Super Metro operations were suspended to ensure the company is compliant with road safety measures.

However, days later, the court temporarily lifted the suspension, allowing the fleet of buses to resume normal operations.

In a statement on their Facebook page on Monday, the Sacco said they are committed to fully adhering to all regulatory requirements to ensure the safety and satisfaction of the passengers.

"Following a hearing with the Transport Licensing Appeals Board today, the Board has directed Super Metro Limited to suspend operations for the next three days to finalise the remaining compliance measures," Super Metro said in a statement.