The E-Citizen platform continues to process billions, with over 22,000 government services onboarded, making it one of the busiest platforms in the country.
However, a report by the Auditor General has revealed that as of June 30, 2024, Sh7.05 billion was held in Collection and Settlement Accounts without formal agreements.
Unauthorised transfers of Sh2.4 billion and unaccounted “convenience fees” of Sh1.2 billion further raise concerns.
